Details we collect
The form asks for your name, phone number, ZIP code, the service you need and any notes you add. When you phone us, the phone system may record your number, when you called and any voicemail you leave.
We rely on Google Analytics and Microsoft Clarity to understand site visits. Clarity records interaction such as clicks and scrolling for heatmaps and replays. Form inputs are masked from those recordings. Both tools place cookies. Block them through your browser if you prefer. Microsoft's policy lives at privacy.microsoft.com.
What we do with them
We pass your request to an independent local garage door company that can help, so that company can phone or text you about it. Call records may also be used to check that requests are followed up.
Who receives them
The garage door business that will contact you, and the companies that run our phone line, form and website for us. Your personal information is never sold.
Keeping records
We keep request and call records only for as long as we need them to handle requests and run the service.
Removing your details
If you want your details deleted, say so in a message through the contact page and we will remove them. If a garage door company contacts you and you no longer need help, let them know and they will stop.
Changes to this policy
This policy can be revised. Whatever appears on this page is the version in force.